GTPL — ERROR 651

cooperhm

from Mumbai, Maharashtra

Address:

Navsari, Gujarat

RESPECTED SIR, I HAD TAKEN A DATA CONNECTION ON 30/7/14. SINCE THEN I HAVE CONSTANTLY FACED A PROBLEM OF ERROR 651. 1.[protected]/8/14 2.[protected]/8/14 3.[protected]/8/14 4.[protected]/8/14 5.[protected]/9/14 6.[protected]/9/14 7.[protected]/9/14 8.[protected]/9/14 9.[protected]/9/14 IN A SPAN OF 57 DAYS I HAVE LOST MORE THAN 12 DAYS OF MY 365 DAYS. WHENEVER I RING UP THE HELPLINE I AM ASSURED THAT THE LINEMAN WILL VISIT ME TO SORT OUT THE PROBLEM, BUT IT IS SINCE THE LAST TWO COMPLAINTS ONLY THAT I HAVE SEEN THE LINEMAN, BUT HAVE NOT MET WITH ANY SATISFACTORY REPLY. I HAD HEARD ALL GOOD THINGS ABOUT GTPL BROADBAND, BUT TODAY I FEEL THAT I HAD BEEN MISLEAD. SADLY I WOULD NOT RECOMMENED GTPL TO ANYBODY. WILL I GET THE DAYS I HAVE LOST IN MY 365 DAYS EXTENDED? BECAUSE I DONT KNOW HOW MANY DAYS I AM STILL TO LOSE IN 365 DAYS PERIOD. PLEASE TRY TO SORT OUT MY PROBLEM PERMENANTLY SO THAT I DO NOT FEEL HARASSED KEEP REGRETING THAT WHY DID I OPT FOR GTPL. SADLY YOURS, HOSANG COOPER NAVSARI.

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Comments

sunandini sedalia

from Ahmedabad, Gujarat

Firstly there is too much problem in your Internet service.. Error 651 comes from the morning time today.

And Secondly your customer helpline is too much busy so we are not able to connect you..

Please try to resolve problem in 24 hours.

darshak20

from Ahmedabad, Gujarat

In past 15 days connection lost in 4 to 5 times daily, and I complain many times but no response from you..I don't want to this type of net connection .Every time I call in customer-car but they only note complaint but they not take any action.my user id is darshak20

dhavallimbadiya

from Ahmedabad, Gujarat

I have facing Connection problem past many days, i lost connection at any time in a day, at a Daily basis i suffer error 651 with internet connection i call your customer care service but they just note a complain but not to proceed them. i am not satisfy with your service
So In future we are not stay with your Internet Service if you do not gave particular solution of it.
my GTPL id is Deepak17 and my complain no is 1135756 so please check it

ZaHeer PaTel

from Ahmedabad, Gujarat

Im using gtpl since 2 years i faced problems many time the net problem faced by me in my dp area they said the problem in my router if problem in my router then the net should be start while i used it in pc but in pc its shows error 651 i hope gtpl can solve my problem other wise i have to choose other brodband service for better experiance