GTPL — issue with routers

Address:

Ahmedabad, Gujarat

GTPL Internet connection has issue with routers, net doesn't connect with routers and when you call to the customer care, they will tells you for direct connect cable with pc and net will be connected then you will be advised for router is damaged or replace it, on the other hand they are making fools to customer. Because everyone facing the issues of router and modem however they tells everyone to change or check your hardware. So opinion for GTPL is worst net connection and also worst service because they never take your calls in first time, every time busy, and no answers for problem, they just doing job for money not for your better service, so please don't choose GTPL. I want my money back.