GTPL — My net is currently not working

Address:	Ahmedabad, Gujarat
Website:	GTPL .net

My net goes off at noon and when I am calling to GTPL they are answering that they will send a technition.my this problem is from 7 days and no technition is coming and they say as possible as we will send technition and they had said that we give refund of when net is not working now today also my net is off and no technition is coming pllsssss send me a technition and my net should work properly plsssss...