I have 50 mbps plan but i get download speeds around 10-15 mbps and sometimes even goes down to like 7-8 mbps upload is fine getting around 22-25mbps. At night it runs well i get 47mbps which is fine but during daytime speed is very unstable. I complained to gtpl about 3 to 4 times but they never resolved it. They just say restart the router or operator will say i'm resetting your connection from here and tell me to check speeds then they said our technician will come in 24 hours. But no one came. They didn't fix anything. Worst customer service ever.
Was this information helpful?
No (0)
Yes (1)
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment