[Resolved]  GTPL — stupid person sitting for care to customer and worst service center compare to other company of GTPL

Good morning sir, I have your internet connection for last around 2 months and I am facing certain issues with your service and responses I got from your customer care center. My internet connection is dead since Sunday (20th April 2014) afternoon and still I have not got any solution for this. I have called your customer care center many times and I never got any genuine reply a single time. And there is some issue from last Sunday and I was called their fraud customer care service at[protected] I think I was called him 25 to 30 times you can check my phone records. My issue is that there in GTPL are customer executive very useless fellow bcz some candidates are going to cut down called at 10 times .and after conversion I was asking for technical boy number to Mr.pavan, Deepak gaurli, prashant rehavir, Sagar karli, vikash kateniya, rahul parmar, and team leader Princi zoy. After that I was called again for taking number of technical boy at that time mr. suresh makawan has told me sir we are authority and we have number of every technical boy and hi people provide me Mehul BHoda ‘s number [protected]. After getting number I was called Mehul where is site for connection for fiber cable jumper. Mehul 1st told me in Odhav after that hi asking my location and I had told him mehul right now I am in odhav only tell me where is your working site I would like to visit you. after listing that stetment t hi told me in really I am not working now what you can do do yourself your line will clear for net at 9.30pm 22/04/14.after that I was called him 25 times at 9.30 and he was not going to pickup my called. And tell me what can I do?. In that duration my think is that that Sagar Karli, rahul Parmar, and Vikash Kateniya, and Pavan they guys cut off my phone directly without any reason and he guys was put my called at hold at 20 mints. And Sagar karli was tell mehul plz switch off your mobile then around 10.30 mehul was pickup my called and switch of his phone. I want take legality action for that stupid guys and also I can proof they are notable to working for any technical companies. My main concern is that if GTPL not going to take any steps for that persons then GTPL also working in same meter and very fraud type customer care they operating by giving fraud trainings to their employs. And still my net is not working on any technical persons are coming for any visits. So please I know many customer have to complaints about GTPL customer care. But still GTPL is not going to any steps. I think all GTPL companies are playing politics. And also Noidal office I was called at 7pm yesterday some guy take a phone at that time I was telling my problem to him but when hi people give phone to security gourd and after explanation of my problem that guys name was Jitendra hi is telling me I am security guard and Mr.Bhavesh Driver was gave me phone to talk with you Sorry to say but I have never experience such a stupid person sitting for care to customer and worst service center compare to other company. I have highlighted some points of my worst experience with your customer care. - When I called to the customer care your executive put my call on hold and never come back. - When I called to your service engineer he just passed my call to the security guard over there and never come back this is a worst example of your service. - I have wasted around 100rs to just contact your customer to talk about my problem and not able to do this. - I got responses from your side we are coming we are coming... Nobody is coming till date. Also I have loss my 2 day's business due to your service problem and now I am thinking about to file a complaint in the consumer court about my problem and I will defiantly do this. Thank you Ronak patel Managing Director, Epromsis technologies, Phone: [protected] [protected]@epromsis.com