Gujarat State Road Transport Corporation — Change of Sleeping Coach Bus

Address:

Vadodara, Gujarat

This is to inform you that i had booked 2 bus tickets in SLEEPING Coach from Padra to Junagadh vide Seat No. 13, 14 and Ticket No. PDR528077 (Dtd. 13/05/2015) and Junagadh to Padra (Dtd. 22/05/2015) for my wife and 2 daughters. On arrival of Bus Depot on 13/05/2015 at 9 : 00 p.m., I surprise that depot manager has cancelled the sleeping coach bus due to some repairing work in sleeping coach bus and send seating coach bus. I understand the problem of repairing, but if they book the online booking of reservation then they have to continue with some other provision of sleeping coach bus. I feel that i have made major mistake sending my wife in GSRTC bus. You know my younger daughter is 1 yr. old and she is not able to travel whole night with seating arrangement. My wife also became very frustrated and decided never travel in FALTU GSRTC BUS. I REQUEST YOU TO PROVIDE REFUND ME FOR WHOLE AMOUNT OF RS. 1014/-.