Gujarat State Road Transport Corporation [Gsrtc] — Bus not come at pick up point

Address:	Bharuch, Gujarat, 392001
Website:	www.gsrtc.in

Dear sir/madam,

Following is my ticket booking details, but bus not arrived till 2 hour of pick up time and i don't received any call from gsrtc.

Trip details


Pnr no. :
G13531481
Trip code :
2300srtnhrnrv46
Date of journey :
28/10/2016
Class of service :
Volvo
Passenger start point :
Zadeshwar x
Passenger end point :
Ahmedabad nehrunagar
Service start place :
Surat central bus stand
Service start point :
Surat
Service end place :
Ahmedabad nehrunagar
Service end point :
Ahmedabad nehrunagar
No. Of seats :
1 (Adults=1 :children=0)
Seat no/s :
19

Passenger information


Name
Age
Gender
Prasann kagada
25
Male
Id card type:
Id card number:

Fare details


Basic fare:
Rs. 345.00
Reservation fee :
Rs. 5.00
Accident insurance charges :
Rs. 0.00
Toll fee :
Rs. 14.00
Service charge :
Rs. 0.00
Toll fee rajasthan :
Rs. 0.00
Other levies :
Rs. 0.00
Service tax :
Rs. 20.00
Concessions :
Rs. 0.00
Discounts :
Rs. 0.00
Total fare :
Rs. 384.00

Kindly look in to the matter and process my refund. It was much necessary for me to reach on time in ahmadabad, i have to face financial heavy loss due to your irregularity.

Kindly do revert asap.

Thanks & regards,
Prasann kagada.

E-mail - [protected]@gmail.com