Gujarat State Road Transport Corporation [Gsrtc] — Change of Class of Bus

My complaint is that I booked 2 E-ticket from GSRTC. My journey was from Jamnagar to Gandhinagar in 2x2 Luxury Coach.
But when my bus came to Jamnagar Bus Stop it was not luxury, but it was simple express bus having 3x2 Seating.

So request you for a refund of difference amount into my account.

My ticket details are as bellow.

Mob. [protected]

PNR Number: G[protected]
Journey Date: 05/Oct/2023
Journey From Jamnagar to Gandhinagar.
Trip Code :2030JMNMNSLUX41
Class: LUXURY
Seat No 9, 10

Passengers Information
1 : Bhikhubhai Thaker
2 : Laxmiben Thaker

Total Fair : 550(Five Hundred Fifty Only).