Gujarat State Road Transport Corporation [Gsrtc] — Conductor behaviour was not good

Today I took a gsrtc bus at 1pm from Gandhinagar pathika bus station from platform 2 which was going to Ahemdabad via Civil (date : 27/08/2023)
While entering into the bus I asked the conductor whether the bus will go to civil or not.
He responded in a very rude manner and said to me "ab kya mein ek ek ko bataunga"
I felt very discriminated as I am a Hindi speaking person.
Even he was not announcing the stops when stops were coming.
He didn't have time to announce a stop and answer a person where bus will go but he had free time for watching the videos on phone.
I have travelled many times in gsrtc and I found the staff very supportive but this person was very rude and was not following his duty.
It is his duty to tell the person where bus will go . Even if 80 persons will ask it is his duty to answer 80 times.
I am hoping that you will take a corrective action for his this kind of behaviour so that next time no passenger will feel discriminated and offended
I don't have bus number but other details are provided