Gujarat State Road Transport Corporation [Gsrtc] — Conductor Is Abusing And Using Foul Language

PNR:G[protected], DOJ:12/07/2023, Pickup Point:ANJAR, Time:21:30, Crew No:, GJ-07-YZ-6837
This is my booking details i am currently in bus and the conductor is Abusing And Using Foul Language,
I just asked him a simple question if i could change seat and he starts using foul language about how i should have checked before booking and don’t have the right to ask him and even sweared at me in front of other passengers and humiliated me.

Please Look Into This & Ask Conductor To Improve His Behaviour Towards Passengers Or Have Him Suspended, NO PASSENGER SHOULD BE HUMILIATED LIKE THIS FOR JUST ASKING IF THE ABOVE SEAT IS EMPTY.

I Have Been Constantly Using Gsrtc & Never Had To Face Such An Un Professional Person.
I Have Travelled Today With Gsrtc but have to complaint about this scum of a person.
Kindly look into this & Provide Me What Action Is Taken.