Gujarat State Road Transport Corporation [Gsrtc] — conductor took decision by himself not to take station

Address:365601

On 12 january, 2019 i booked seat no 27 in ankleshwar - sawarkundla bus from vasad to amreli. The time of the bus to arrive at vasad was 19:25. I waited till 21:45 for the bus and at last i called customer care. They provided me number of the conductor of the bus. I called him and he said that the bus was late so he didn't drive through vasad station. Please take action for this inconvenience and give me refund of my money.
Pnr : g24319372
Regards.
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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Hi
I have completed transaction at the end not received any email or SMS for seat booked.

Booked Date: 12/01/2019
Journey Date: 13/01/2019
Baroda to Bhavnagar (05:30 AM)
email: shivam.[protected]@gmail.com

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