Gujarat State Road Transport Corporation [Gsrtc] — I am complaining about the refund for the online ticket

Address:Ahmedabad, Gujarat, 380008
Website:www.gsrtc.in

This is to inform you that I had booked an online ticket from Ahmedabad to Bilimora in a Sleeper bus which was supposed to depart from Ahmedabad at 00:25. When I reached the bus station at 00:10, I was informed that the bus has not yet arrived. Then at 2:30 I was informed that the bus had a breakdown and instead of sleeper bus they are sending seating bus and even that bus was facing problems about some technical issues. Now when I came back home without taking the journey I thought of cancelling my ticket but now I am not able to do that. Kindly do the needful as soon as possible. Below are the ticket details.

PNR No: G13051275
Journey Date: 28/08/2016
Depart Time: 00:25
Trip Code: 2100AMJBLMSLP30
Seat No: 21
Txn Password: ZNu6sQ4f
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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
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    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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