Gujarat State Road Transport Corporation [Gsrtc] — Inconvenience given by conductor to old people and misguide

Address:Amreli, Gujarat

I'm Nirav badani travelling in mangrol - Bhavnagar gsrtc bus. My bus arrived rajula around 4.25 pm and it was noted that there was one tire got punctured. So that bus went to service station and we were advised to get another bus by giving that breakdown receipt to that conductor if we could get another bus before this bus got back to busstand. After that all we got another bus ( jafrabad - Bhavnagar). And bus just left the station at 5'o clock and conductor saw that mangrol - Bhavnagar bus was coming back so he forced all o[censored]s to get down the bus and leave as per the law.

As per my Knowledge there is no any rule stating passenger who are transferred from another repairing bus, have to leave the bus if it got back even out of the station. Think of the inconvenience suffered by old people, the pregnant lady, the lady with 3 small children and her 3-4 luggage begs.

I hope some warning at least must be given to conductor.
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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I have booked e-ticket for ahmedabad ranip to navsari and paid by credit card but payment was done but ticket was not confirmed. when i call customer no[protected] more than 60 times nobody recieve call.
my gs no is
gs3144328
transacation date:[protected].
please refund my money.
FROM
BHARAT I PARMAR

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