Gujarat State Road Transport Corporation [Gsrtc] — Passenger left behind in the depo in the broken bus

I, Shubham Kapadia want to complain regarding the negligence of the bus conductor of NATHDWARA - VADODARA AC SLEEPER BUS. I had booked my tickets from nathdwara to vadodara on the journey date of Dec 11, 2022. We had everything good in the journey. But, when I woke up I saw a bus standing in the corner of AHMEDABAD DEPO. There was one more passenger struggling to get out of the bus early in the morning at 4:30 today[protected].
We couldn't even open the door of the bus because it has button doors. We waved the flash light for a long time and called the conductor of our bus. He answered that we have exchanged the bus and we have collected your luggage too from the decky of the bus and we are already halfway to VADODARA. Now, you both go to the GITA MANDIR BUS STAND and get a new bus ticket and reach VADODARA by yourself. We denied this and finally he told us to sit in the RANIP-STATUE O[censored]NITY bus and reach VADODARA. It does not end here, we were forced to leave this RANIP STATUE O[censored]NITY bus even before we reached VADODARA CENTRAL BUS STAND. This means that conductors didn't want the officials to know his mistake.

This conductor didn't even try to wake me and the other person up. It's God's grace that there were no senior citizens in the packed AC BUS. Or else he might have even died due to suffocation in the bus itself and not a single person would have even noticed this huge mistake of the conductor. It is his responsibility to check the number of passengers present in the exchanged bus before leaving. It is really shameful that the conductor and driver left the two passengers in the locked AC BUS early in the morning and completed their journey without them.

I want that conductor to learn a lesson from this and a confirmation from the officials that this mistake might not happen again with any passenger in any unknown location. I am attaching all my ticket details and the details about the bus provided by the GSRTC to me...
Passenger Name : Shubham Kapadia
Mob Number : +[protected]
PNR No : G[protected]
DOJ:11/12/2022
Pickup Point: NATHDWARA
Crew No: [protected]
Bus No: GJ-07-YZ-6929

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Thank You and Regards,
Shubham Kapadia