Gujarat State Road Transport Corporation [Gsrtc] — Refund for GSRTC BUS not arrived on time and unable to make our journey.

Address:	BARODA
Website:	www.gsrtc.in

Dear Sir,

With reference to my above mentioned subject this is to inform you that today we had reached to our departure point well 30 minutes before but GSRTC Bus booked in advance on Dt. 27/05/2023 did not arrived on time and we could not make our journey today from VADODARA, KIRTISTAMBH To CHHOTA UDAIPUR. I had also tried a number of times on your tollfree no.[protected] for the reason but no one was giving the proper answer and explained to us that an SMS will be received before 30 minutes of departure but I had not received a single SMS or Driver details. We had also waited 45 minutes extra after the scheduled departure time but then also I had not received any information from GSRTC.

So, requesting you to kindly refund the amount at the earliest in my account.

Below mentioned is the details of E-Ticket Booked on Dt.27/05/023 for your kind reference.

Name:- PRAKASHKUMAR G. PATEL
PNR No.:- G[protected]
OB No. :- GS31739113
Date of Journey :- 30/05/2023
Trip Code :- 0700BRDCPREXP51
Boarding Point From:- VADODARA KIRTISTAMBH
To Destination Point :- CHHOTA UDAIPUR
Ref. Seat No's. Booked:- 24, 25 & 26
Class:- EXPRESS
Payment Date:- 27/05/2023
Payment Made:- Rs.279/-
Transaction Id :- FGUPIU[protected]

Thanks & Regards,

Prakashkumar G. Patel
(M) [protected]