Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [Gsrtc] — Senior Citizen forced to buy another ticket beside having online ticket with him

Prashant Ratanpara

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat

My father was traveling from Baroda to Junagadh having online ticket reservation booked (PNR: G[protected].
Journey Date: 19/09/2016
Trip Code: 2230BRDJNDGJR47

He was carrying Xerox copy of his driving licence with him. He does not keep original copy of identification in fear of forgetting it some ware, due to his old age symptoms of memory.
Now when ticket conductor asks for ticket he show the online booked ticket and then he was asked to so some photo identification, he show Xerox copy of his driving licence. Conductor sees and identification copy and refuses to approve booked ticket. He forces my father to buy another ticket. Very samles act by bus conductor.
This is my humble request to GSRTC board that proper steps should be taken against this scenario, so that any senior citizen travelling alone feels safe in travelling from
GSRTC bus.

Very Very poor act from conductor. I will call it shameless act from him.

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Comments

Deepanjali Chaudhari

from Mumbai, Maharashtra

When I reached surat St station for inquiry about my bus they didn't ans properly and then they behavior badly. And answers badly like koi bus nai avi gai pu6va magaj ni kadhi karva all that. I sorry but it's ridiculous your staff behavior. Shame on you surat St staff.

aumankur00

from Vadodara, Gujarat

All staff of GSRTC must undergo training for how to behave politeness with passengers ...and each complain like this should treated seriously