Gujarat State Road Transport Corporation [Gsrtc] — Starting bus before time and not boarding passengersJatin paldi[protected] and don't know number of driver

Dear sir/mem,

I would like to file a complaint about early moving the bus from bus station although the time of bus was 5:45 hrs for pickup. When the conductor contacted me it had reached 2.5 kms ahead from junagadh bus station to honda showroom ahead of majewadi gate junagadh and the time was 5:43 hrs. The average time required by bus to cover that much distance would be about 10-12 minutes.

According to him he has not received any list although there was a list on his phone and he didn't have checked who had boarded the bus and from respective station junagadh. This clearly shows carelessness of the duty.

I had to take autorickshaw worth 100rs to reach to majewadi gate. The bus had left the junagadh station more than 10 minutes ago.
He has realized that he forgot the passenger after he had reached 3 kms from bus station

The name and the number of conductor was Jatin paldi[protected] and the bus was keshod visanagar my boarding station was junagadh with time 5:45.

There was no second message received by me or any second time. I am attaching screenshots of call log and of the message that I have received.

Kindly take some action.