Gujarat State Road Transport Corporation [Gsrtc] — Volvo service - bharuch - zadeshwar x road

Address:

Bharuch, Gujarat, 392001

Dear sir,

Yesterday i have booked volvo ticket online to travel from bharuch to ahm.

Pnr no= g12458907, jny date 28/5/2016, dept. Time 15.40 hrs. Seat no. 18, volvo boarding point zadeshwar x pltform, txn pass, nfbdz1gn.

I have waited from 1528 to 1655 for the bus at said pick up point. During period i have called enquiry numbers,[protected], [protected] (Twice), received reply to wait, i have also asked to provide driver phone number, but no details was there with them.

Finally i quit the place at pick up passenger car. On way i tried to cancel my ticket but not allowed, i lost 353 rs, and made horrible journey with additional cost.

I have made online payment, so request to revert and make all arrangement to track bus location or at least to provide driver number to passenger along with sms.

Either bus was delayed or reached the spot before time, if it has reached before time, then driver should wait till time given by gsrtc for pick up.

Looking forward for necessary reply and action.

With best regards,
Paresh thaker
[protected]@videoconglass.com
[protected]