To,
The Managing Director,
GSRTC,
Gandhinagar.
Subject: Complaint against water leakage in GSRTC bus while raining.
Sir,
I am writing to you to express my deep dissatisfaction with the service provided by GSRTC. On 12th June 2023, I boarded a GSRTC bus from Gandhinagar to Kodinar. The bus was overcrowded and the journey was very uncomfortable. However, the most disturbing thing was that the bus had a water leakage problem. The water was leaking from the roof of the bus and it was dripping on the passengers. This made the journey very unpleasant and uncomfortable.
I am a regular user of GSRTC buses and I have never faced such a problem before. I am very disappointed with the service provided by GSRTC and I request you to take immediate action to resolve this issue.
I would like to request you to:
* Investigate the matter and find out the cause of the water leakage problem.
* Take immediate action to repair the water leakage problem.
* Ensure that all GSRTC buses are in good condition and that they are properly maintained.
I hope that you will take my complaint seriously and that you will take the necessary action to resolve this issue.
Thank you for your time and consideration.
Yours sincerely,
DHRUV VADHEL
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