[Resolved]  Haldiram — spoiled contents in the pack

Address:

New Delhi, Delhi

I purchased a pack of Meethe Meethe Pal contaning Rasgulla-500g, Gulab Jamun-500g and Moong Dal Halwa-500g from Malviya Nagr Market, New Delhi on 3/11/2013 for the purpose of prasad during Diwali Puja. As per the box, it was packed during Oct.2013, Expiry- Best before 4 months and cost of the pack is Rs.395/-. Inside the pack, there were three tins containing three items as mentioned. The pack of Moong dal Halwa is bearing batch no.F3, Mfg date Oct. 2013, Expiry- Best before Feb 2014 .We opened the pack, and as per instructions, contents were heated in microwave for 3 min. After the Puja, when it was taken as prasad, all were shocked to taste it. Instead of sweet, it was sour. It spoiled the spirit of festival. I have preserved the pack and tin with me and photo of same is attached. This complaint was sent to the Haldiram on 4/11/2013 through e-mail but they never replied. The consumer complaint no[protected] is never picked up. Please take action. Atul Marwaha [protected]