Handloom Hub — not received product

Website:handloomhub.com

Ordered item on 29/8/2017 through handloomhub.com site.But I didn't received any email/sms corresponding regarding item delivery details. I have paid amount through netbanking. Till date, didn't received item. I made several calls to their customer care number Care: +91 [protected]. But no response to my calls.
Please help to refund amount/deliver product.
Order details are attached.
my email id: [protected]@yahoo.com
+1 photos
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