[Resolved]  Hathway — Blocking internet downloads

Address:

Bangalore, Karnataka

Sir, I am using Hathway Internet service in Bangalore. At the weekend i am facing issues while downloading data using torrents. When i call customer care of Hathaway, representative says we are not blocking torrents. Just after disconnecting call I can see torrents working fine. This happened three times and I am sure this is not just coincidence. This time I have taken reference number and that is 11014770. Now I am frustrated please help me, it feels like they are making me fool.