Hathway Broadband Internet — Problem in Internet connection.

Address:

Surat, Gujarat, 394210

My customer ID for hathway broadband is 874876 and my problem is that my Internet connection is not working properly from about a week and when I complain in customer care they tell me that they will send technician bust from week we are waiting for technician. Please help me also the company had told that the will provide 1 mbps morning and 2mbps in evening but they lied and service is not proper.