Hathway — Broadband services | |||||
Dear Sir, I am a user of hathway broadband services.I had taken services of hathway broadband from 29th august 2015.My problem is that some important websites are not opening such as gmail, yahoomail, facebook, youtube.Technician came and checked the connections.He said that everything is correct and there is a problem in the backend.I made a call to ur executive he said to me that it is a problem from mumbai and he said to me that with in 2 days they will solve the problem.now it is 23rd day still they are not solving problem.I called them regularly but their answer is "with in 24 hours we will solve the problem". I dont know how many 24 hours they required.It is disgusting and worst services given by the hathway.They will not bother about customers. Please take action or else you have to extend the services one month. Was this information helpful? | |||||
Hathway customer support has been notified about the posted complaint. | |||||
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we apologize for the inconvenience. An executive will get in touch with you ASAP.
Regards,
Hathway Broadband