Hathway Broadband Services — Fix my connection problem

A/c No 202738 The worst service ever experienced.Past 1 month i have been requesting to fix my connection problem but of no use, customer care executives are employed only to worsen the situation giving a new complaint number everyday and even dont have contact nos of nearest service centres, this happen the whole month of december. They say we forward the complaint to the concerned department but after no response from them its really frustrating. Its as they don't bother.