Hathway Cable & Datacom — Complaint regarding subscription

Address:	560079
Website:	www.hathway.com

Dear Sir/ Madam

My account no is 1152831 and my subscription renewal was on 4/5/2016 but i received a message from hathway on 29/4/16 stating that if i recharge on the same day i will be getting 1 moth subscription extra which has been confirmed with your customer care executives with the complaint reff no 16637085, 16632909 and 16658069, but now renewal has been done for only 3 months (4/5/2016 to 4/8/2016) instead of 4 months, i have complained about this to customer care executives and they asked me to wait for 10 days, am getting a messages stating my complaints has been closed but still no changes has been made, requesting you to take necessary action and update the subcription date, complaint reff no for change in renewal date are as follows 16745156, 16745126, 16766571.


Thaanks and regards
Purushotham.L