Hathway Cable & Datacom — Fake promise and haven't got connection yet

Address:	Pune, Maharashtra, 411019
Website:	www.hathway.com

Hello,
Hathway sale executive came on saturday (3rd oct 2016) morning and gave commitment for installation till yesterday evening (4th oct 2016) collected all 3 months in advance.
Just because of commitment provided by your sales executive i gave all money and took work from home for 5th oct 2016, but after so much follow up and lots of calls no one has turn up for internet connection fitting till today : (

No one is responding to tweeter handle also : (

Finally called customer care support.
Below are details:
Cust. No :[protected]
Complaint no :w10496

Please help, otherwise refund the money i will find another service provider.
Just because of your false commitments i am suffering: (

https://twitter.com/iGaneshW/status/[protected]

Thanks,
Ganesh wankhede