Hathway Cable & Datacom — Broadband

Address:500008
Website:www.hathway.com

Hatway Broadband is refusing to repay the pending dues . I had forced me to take their service for 3 months and now I have shifted to a new location at Tolichowki from Nizampet and they do not have service here and not paying the pending dues back . Here is the email trail that I have as proof .

**********************************

From: Edwin Rodrigues
Sent: Thursday, November 3, 2016 9:09 PM
To: [protected]@hathway.net; G Rajesh Babu; delia.[protected]@hcspl.net; [protected]@hathway.net
Subject: Fw: Refund Confirmation [protected]


The Hatway person has collected the device . Now when should I expect the DD ?

Thanks and Regards,
Edwin Rodrigues
+[protected] \ +[protected]

???The Rosary is a fortress against evil.

It is a sign to Satan that you belong to Our Lady.???

- Saint Dominic

From: Edwin Rodrigues
Sent: Thursday, October 27, 2016 12:35 PM
To: G Rajesh Babu
Cc: delia.[protected]@hcspl.net; [protected]@hathway.net; [protected]@hathway.net
Subject: Re: Refund Confirmation [protected]


Thanks for the confirmation . You can collect the device on the 31st of this month .


Thanks and Regards,
Edwin Rodrigues
+[protected] \ +[protected]

???The Rosary is a fortress against evil.

It is a sign to Satan that you belong to Our Lady.???

- Saint Dominic

From: G Rajesh Babu
Sent: Thursday, October 27, 2016 12:01 PM
To: edwin.[protected]@live.com
Subject: Refund Confirmation [protected]


Dear Mr. Edwin Rodrigues.

This mail is to acknowledge you that, you will get refund for unused days from the date when the shifting ticket/Mail is raised within 30 working days. Hence kindly surrender your devices for initiating the refund process

THANKS & REGARDS

G RAJESH BABU

BILLING & COLLECTION

Description: Description: cid:image004.[protected]@01D0291F.6B864130

**********************************

From: Edwin Rodrigues
Sent: Saturday, November 5, 2016 4:09 PM
To: [protected]@hathway.net
Cc: delia.[protected]@hcspl.net; [protected]@hathway.net; G Rajesh Babu
Subject: Fw: Refund Confirmation [protected]

Hello Hatway,

Here is the acknowledgement receipt . I managed to find it .

Thanks and Regards,
Edwin Rodrigues
+[protected] \ +[protected]

???The Rosary is a fortress against evil.
It is a sign to Satan that you belong to Our Lady.???
- Saint Dominic

________________________________
From: Edwin Rodrigues
Sent: Saturday, November 5, 2016 12:12 PM
To: hcspl; G Rajesh Babu; delia.[protected]@hcspl.net; [protected]@hathway.net
Subject: Re: Refund Confirmation [protected]

Hello Hatway,

I misplaced the bill during the shifting of my home . Your technician came during the shifting and we do not remember where we kept the receipt . You can ask Rajesh . He will be having the copy .

Thanks and Regards,
Edwin Rodrigues
+[protected] \ +[protected]

???The Rosary is a fortress against evil.
It is a sign to Satan that you belong to Our Lady.???
- Saint Dominic

________________________________
From: hcspl
Sent: Friday, November 4, 2016 12:46 PM
To: edwin.[protected]@live.com
Subject: Fw: Refund Confirmation [protected]

Dear Mr. Edwin,

Greetings from Hathway!!

Subject – Concern raised with respect to Refund related towards account no :[protected]

At the outset, please accept our sincere gratitude for the time taken and effort made by you, in sharing your concerns.

With reference to your mail, we would like to inform you that please share us the device returned acknowledgement receipt in order to address your concern.

We assure you of our best attention at all times.

Regards,
Ishita.
Hyd-Helpdesk.
Call center No[protected].
[protected]@hathway.net

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Hathway customer support has been notified about the posted complaint.
Nov 14, 2016
Updated by Edwin Rodrigues
Here is the email from Rajesh with the full email address from .hatway.net

Nov 14, 2016
Updated by Edwin Rodrigues
This is my shifting request ticket number : 18102016W707949-1
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