[Resolved]  Hathway Cable & Datacom — Hathway broadband service

Address:Bangalore, Karnataka
Website:Indian consumers complaints forum

My name is kenneth i ordered an hathway broadband connection at my place i got a call from a sales executive name shiva and visited my place took the payment of 3275 made from my credit card... However later today after two days technical team comes to home to fix the connection happens to tell therr is no service available and return back and i tried calling back the same sales person who took the payment.. Not picking the call even after calling multiple times and message telling i can't do anything.. Nor the customer care is not very helpful.. I need to take this seriously.. Not even availed the service but i have to pay for the company.. And move around like this.. Please try to refund this money as soon as possible to my account... For the proof i have a bill too.. U can reach up to my mailid that is [protected]@gmail.com and r the photo of the sales perosn is available and with his too i have
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Jul 16, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.
Complaint comments 

Comments

Same issue in my case. I have raised a complaint with Govt of india Consumer FORUM too yesterday. Such a pathetic people who are just playing around. I really don't understand why the hell they visit our home to collect money and later techical team says no service in our area.

Hathway Team - you bloody #### people and take money and just don't play with consumers around for money...!

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