Hathway Cable & Datacom — Installation issue & bad support

Address:	New Delhi, Delhi, 110018
Website:	hathway.com

I paid 3 month money for hathway broadband. I live in Vikaspuri Delhi 110018.

Sales guy which came, said connection is feasible.

But installation never happened. Modem guy was the only nice person I met, he came same day but found wiring missing. He proactively called wiring team and revealed to me that wiring is not possible, although wiring was crossing in front of our office.

I kept on writing mail to [protected]@hathway.net & they kept on responding with a standard mail, that someone will be looking into it.

Wiring team never called me to inform there issues.

After 3 weeks my money is still stuck, guy on phone on there customer care told me if I want a refund, then refund process takes 45 days!!!

45 days huh!!

Guys before taking a new connection just give a call to there customer care & compare this with other professional players ( I will not name it). And you will know what you are getting into!