Hathway Cable & Datacom — loss of money due to no internet for 5 days even after paying in advance

Address:	560079
Website:	www.hathway.com

I had recharged a plan of 880 on may 30 2018 for three months in advance, i, e 2300 amount. The offer suggested to me was via call and recording shall be there. The offer was: pay for 3 months in advance and get one month free. Now after 3 months have surpassed, i got a call that you need to recharge the last day. I had raised a complain in their forum that i need to be billed for free month. Its been 5 days and yet there is no internet for me and the customer care had asked 72 hrs and its been more than 5 days of that. Even if i get the internet in subsequent days. I would want to observe some beneifts for the loss and tension i observed over these 5 days of no internet even after paying for the service. I cannot over look this cause its not any manual or connection issue. Its purely technical and billing issue which could have been resolved way before.