[Resolved]  Hathway Cable & Datacom — no service as per the plan

Address: PLOT NO:593, HOUSE NO:5-6-360 , ROAD NO:10,VAIDEHINAGAR ARCH , VAIDEHINAGAR,HYDERABAD

Dear goverment
Account number is [protected]
Address:
Plot no:593, house no:5-6-360, road no:10, vaidehinagar arch, vaidehinagar, hyderabad

I have done recharge on 30-nov-2010
Offer details
3+1 months
50mbps speed
Unlimited data.
Which is valid till 30th march 2020 and
Bill number i0136p[protected].
But my internet services stooped from 20th march 2020 which is 10 days before i can understand lock down situation.
Fake statements are
No speed as per the plan that 50mbps i have raised several tickets on this concern without attending tickets are closed. I use to get speed 600kpbs to 10 mbps and sometimes 40mbps.
Unlimited data: data has limited 220 gbb and when i raised the ticket it was increased to the 1000gb. It is nothing but fake.
Now when i raised the ticket
I have received new device on 09th-march-2020 and one day it has worked during service and again stopped the service.
Now i am requesting for remaining 9 days service. No response from hathway and account has deactivated.
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Jul 6, 2020
Complaint marked as Resolved 
how this complaint has closed without resolving
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2020
Hathway Customer Care's response
Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
Jul 03, 2020
Updated by Ramesh vanga
Till now nobody contacted me
 
3 Comments

Comments

Horrible service from hathway

Need my refund immediately.

Account no [protected]

04042020w585560

09042020w657964

Both the above are closed without my consent.
Hathway Customer Care's response, Apr 11, 2020
Verified Support
Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
uselesshathway's reply, Apr 11, 2020
Hyderabad call me urgently
Hathway Customer Care's response, Apr 11, 2020
Verified Support
Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
uselesshathway's reply, Apr 12, 2020
You baldy ppl closed my another refund service request

What on earth are you ppl doing.
uselesshathway's reply, Apr 12, 2020
Again closed my service ID.
04042020W585560

09042020W657964

11042020W690386. Call me urgently.
uselesshathway's reply, Apr 13, 2020
Still no call nothing.

Where is my refund
uselesshathway's reply, Apr 14, 2020
You ppl are really pathetic and useless.

Where is my refund. Where is the call.

DO you really care of ppl you dumb ppl.

Call me right away. Else give me you legal team email address and CEO email address.
Where is the call you useless ppl.

Where is my refund.
Where is the call. I need my refund not your stupid empathy.

In time of COVID CRISIS

YOU PPL ARE HOLDING MY MONEY

I NEED MY MONEY ASAP

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