Hathway Cable & Datacom — none of the requested free channels provided & other issues

Address:

Raghavendra Enterprises, 1019/2, Srinidhi Krupa, Jayalakshmi Vilas Road, Chamarajapuram, Mysore -570005, Mysore, Karnataka

Though i have taken the hathway cable net work connection, i not sure who the cable operator providing me the service is. When i went to the hathway office near ramaswamy circle in mysuru to know who my cable operator is, hathway office is unwilling to give me the complete details, not even the telephone number of the cable operator which i am told is mr pradeep. According to hathway, the cable operator's entity's name is raghavendra enterprises. On locating their office where there is no name board, one mr suresh who was present said the name of their co., is sagar enterprises, and operates from : 1019/2, srinidhi krupa, jayalakshmi vilas road, chamarajapuram, mysore - 57005.
Though mr suresh assured to get connected the channels i requested for, none of the free channels i asked for are operational even after about a month since my request in writing was given. There is absolute indifference and no one is responding properly. Further the boys working for the cable operator demand much more than what is stipulated as ncf charges.