Hathway Cable & Datacom — Refund

Address:	Mumbai City, Maharashtra, 400025
Website:	www.hathway.com

When I had subscribed for hathway internet they had told me that wen i want to shift to another place they would go ahead and help with the account transfer and it will be done immediately however I was persistently getting calls from the hathway call centres telling me to subscribe to a 1 year plan I had told them many times that I am shifting to a new place however I agreed just to take a subscription of 3 months for start that was on 7th September they had told me to deposit money at the tradewrold office and I paid cash and got the net started I had to leave the apartment on 30th September so I had shut down the hathway cable and moved the router and the modem to my new place on the 30th of September the customer care agent told me that within 48 hours there will be a call from the hathway engineer and they will fix the internet at my new address however it did not happen unfortunately I myself went to the head office on the 7th of October the manager there told me that the engineer will definitely contact and then he contacted me on 8th and came to my new address and told me about the feasibility thing that there are some places which are not feasible so we do not transfer them to those locations and they do not know which locations are feasible I had started talking with hathway on the 30th September and got a answer saying that I am in location which is not there with hathway