[Resolved]  Hathway Cable & Datacom — refund not processed

Address:Chennai, Tamil Nadu, 600091

I have returned my hathway connection modem and wifi router and was supposed to get deposit money back for my router. Have deposited the router on 6th dec-18, but have not received refund amount as of now. And no response from billing desk as well, have done multiple follow-ups on email and call, but nothing happening.

Account no : [protected]

Name : ragunath g

Can anyone help on this.
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Mar 22, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
Hathway Customer Care's response
Dear Raghu Gunasekaran,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Comments

I am getting multiple calls to return the modem or they will file legal case against me.

I used Hathaway account more than 2 years back. All of a sudden they are calling me continuously to pay 2500/- for penalties.

What should I do.
Is really company asks to pay like this. pls help

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