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Hathway Cable & Datacom — service charges

Hathway Broadband Chennai,

Why I was charged with Rs.18 every month 4 modem service charge. You all know there is no service nor maintenance being done, then why there is a charge? Please let us know. Infact I have paid initial down payment for modem at very first day while installing @HathwayBrdband

Pls clarify

Thanks
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Jun 04, 2019
Updated by dinngap @hathway please update ?
Jun 12, 2019
Updated by dinngap @hathway any response ?
Jun 12, 2019
Updated by dinngap How do i loop in trai in this complaint ?
Jun 14, 2019
Updated by dinngap hathway ..is thr anyone to monitor here ?
Jun 14, 2019
Updated by dinngap Pls clarify
Jun 21, 2019
Updated by dinngap no response means negative message to all ..so is it right to collect 18 on all collections in the name of service charge?
Jul 04, 2019
Updated by dinngap Any answer on this ?
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