[Resolved] Hathway Cable & Datacom — someone else using hathway connection on my id. my hathway account still not closed. | |||
Dear team, My name is subhash singh my hathway account no. Is [protected]. 8 months ago, i have requested to close my account to the hathway broadband & they confirm me that your account has been closed. I still get bills on my mail (Bills paid by someone else), sms & a lot of calls from hathway. I have paid all my due to the hathway & also, i have submitted my hathway devices to the hathway's service guy (Receipt attached) on 19th january 2019. Every time, i call customer care about this issues, i get either of these answers - 1. Your account has been closed. 2. You can visit to the nearest hathway center. For more details please check the attached files. Thankyou Was this information helpful? | |||
Nov 10, 2019 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 Hathway Customer Care's response Dear subh4web, Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly. Thank you | |||
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