Hathway Cable — tv channel videos getting stuck while watching

Address:	Venkatadri Layout, J P Nagar 7th Phase, Bangalore, Karnataka, 560076
Website:	hathway.com

Raised 2 complaints 29032019w165803 and 30032019c42935 and several calls to the cable operator for the issue in viewing picture however the issue still remains.

They are resolving tickets without any confirmation, neither the cable operator nor the hathway agents have reached to me for the issue.

Absolutely there is no service for the channels i have paid as it cannot be watched with channels getting stuck continuously. Hathway is not able to provide service or manage service properly.