Hathway — Cheating the customers

Address:

Pune, Maharashtra

I'm a Hathway Internet customer in Pune, my account no is 1115459. My Internet works only for 15 days in a month and another 15 days its dead. I've complaint multiple times since I took connection to get the permanent solution for this However they are unable to resolve the issue. I'm using advanced rental plan (kind of prepaid plan) where I play before and se the services later. My days get lapsed regardless of Internet working or not working. There is no compensation for the days where there was no service available. As soon as the date of expiry reaches, connection automatically gets disconnected. In this way Hathway is making fool of the customers'. I'd like them if they're unable to provide the service, please come and take away the connection and SORRY. Regards, Suryadev Singh