[Resolved]  Hathway Chutiya Internet Service — Spit on them and it has no effect

Sue Hathway. Claim of damages for Deficiency of Services & Unfair Trade Practice. A/c no.: 1074587 From: [protected]@hotmail.com To: [protected]@hathway.net; ajay.[protected]@hathway.net CC: [protected]@hathway.net; [protected]@hathway.net; [protected]@hathway.net; [protected]@hathway.net Subject: Claim of damages for Deficiency of Services & Unfair Trade Practice. A/c no.: 1074587 Date: Thu, 7 May 2015 17:24:10 +0530 To, 1) HATHWAY INTERNET SATELLITE PRIVATE LIMITED Rahejas, 4th Floor, Corner of Main Avenue V.P.Road, Santacruz (W) Mumbai - 400 054. 2) Vijay Vishwanath Kabta, Director 3) Milind Dattatraya Karnik, Director 4) Bhavik Vasant Palan, Director Sir, I am aggrieved by repeated and unnecessary deficiency of services and unfair trade practices from Hathway for an unreasonable period of time that attracts the provisions of the Consumer Protection Act, 1986 and The Consumer Protection (Amendment) Act, 2002. Details are on record my trail mail communication and I do not repeat them for sake of brevity and deem them traversed and conveyed to you. I have been repeatedly suffering loss of internet connection due to which I have suffered heavy damages of work and income. This has been a regular occurrence that is evidenced from my communication from time to time. Even after loss of internet connection you have been neglecting to extend the service validity period that I have been demanding as the least compensation that you could offer. The last cause of action arose on 25th April 2015 but you have failed to resolve my grievance. Due to this, I have been extremely agitated for the inability to work and suffer loss as a consequence. Your promise that my service validity will be extended has not been honoured. This is an unfair practice. I am justified in claiming damages of Rs 7, 00, 000/- (Rupees Seven Lakhs Only) within fifteen days of this e-mail communication notice for the loss and trauma I have suffered. I am putting you on strict notice that if you ignore this notice I will be compelled to approach the Mumbai Suburban Consumer Disputes Redressal Forum for legal claims alongwith interest against the company and its directors at their risk as to costs, consequences including defamation. This electronic mail is admissible as evidence of service of notice under the Indian Evidence Act and the amended provisions of the Information Technology Act. No digital or physical signatures are required to be appended or affixed to this mail. The Internet Protocol Address is sufficient to be adduced as proof of transmittal and of receipt of this communication. Faithfully, VENKATESH NAIDU Andheri Mumbai Home Primary Contact Details Account No. 1074587 Name VENKATESH NAIDU Dealer Company Name VENKATESH NAIDU Home Phone Office Phone Mobile E-Mail [protected]@hathway.com Secondary E-Mail [protected]@hotmail.com Billing Media E-mail Edit To Check Usage Click Here Service Usage Balance 51 Cr Primary Address Billing Address flat no 102, plot no 219 Mumbai Maharashtra, West Maharashtra, West India - 400093 India - 400093 Hardware Item Details Item Serial Number DOCSIS3 CABLE MODEM 2N[protected] CABLE MODEM [protected] Additional Details Current Plan HD 2 STREAM 50Mb Qtrly U Expiry Date 06/06/2015 FW: Re [3]: RE: RE: No Internet Service 1074587 Venkatesh Naidu [protected] To: Hathway Cc: [protected]@hathway.net EXTEND MY VALIDITY BY THREE DAYS BUGGERS. DO I HAVE TO SPIT ON YOU AGAIN AND AGAIN??? WHY IS MY ACCOUNT STILL SHOWING VALIDITY AS 6th JUNE 2015? Even pigs don't need to be reminded. I don't care who the hell the "concerned team" is! VENKATESH NAIDU