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Hathway

Hathway — Complain Not Solved

Address:Surat, Gujarat

My internet not working properly. My account no is 1207625 and my complain is 13276274 on 01/07/2015 and second complain no is 13299861 on 04/07/2015 today is 10/07/2015 but still my problem not solved. I daily call to customer care and they always say same thing "Your Complain will be solve today". My connection work only from 11:00 AM to 4:00 PM and other time my connection not work also some time connection speed approx 900 bits to 9kb. I attached my connection speed proof.
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Comments

Dear Customer,

We apologize for the inconvenience caused. We will look into the matter and get back to you.

Regards,
Hathway Broadband
Reply
When still waiting for your response... here is my tomorrow ping test...

Reply
Today Connection Speed Update... I think they are not interested to provide support and response after then get money, ...

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