[Resolved]  Hathway — Connection is down most of the times.. Worst service, i ever faced

Address:

Hyderabad, Andhra Pradesh

Account No.1267739, Dealer -HYDERABAD - HATHWAY. I have taken connection last month (6 Feb 2015) since i am facing lot of issues. 1. They committed to offer 50MBPS; I never had a chance to see it on multiple speed test providers. Max i have seen is 18MMPS. 2. I am seeing lot of connection drops evert hour.. i just placed ping to google.com in my computer i am seeing every minute there will at least 5 requested time out sessions. Now the connection is getting disconnected for hours and days. Whenever I call Customer care number[protected] the executive will check and say “WE HAVE A PROBLEM AND IT WILL BE RECTIFIED IN 24 HOURS, ENTIRE AREA IS DOWN” .. I never got this answer from my old ISP that is “Pioneer broadband“. I request all of you, please don’t go with HATHWAY.. this is a way to connect internet “Not HATHWAY IT IS HARASSWAY”