Hathway — Constant harassment about renewal 6 months after account termination

Address:

Chennai

I moved out of Chennai in January 2021 and terminated my Hathway connection. The modem was lost in the moving process and I paid the required amount to the company for it. The customer care told me that my account was terminated.

And yet, 6 months later, I still receive approximately 3 calls every day, asking me to renew. I have asked multiple customer care executives to stop calling, put my number on DND and other stuff, but I still receive untimely calls.

I also sent multiple emails and received feedback that my issue will be resolved, still nothing. Please help with this, it has started to affect my mental well being now.