Hathway — Continuous call from customer service for the renewal though I have disconnected the account 4 months before

I was in Kelambakkam (Kanchipuram dist) for my studies and I had a hathway broadband connection (Account number - [protected]). I shifted back to my hometown since I've completed my studies. I raised a ticket to disconnect my hathway account and returned the modem 3-4 months back. But even today I get about 3-4 calls every day from the Hathway customer service asking me to renew my account. I have already told them multiple times about my situation and asked them to delete my details from their database. But it still continues and I have no idea how to cancel them. I even blocked so many of their numbers. But they keep calling from different numbers. I fear that out of frustration I might scold the customer care executive (I disconnect the call as soon as they tells me that it is from Hathway).
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information