[Resolved] Hathway — Daily harassment | |
Team, This is regarding Hathway Broadband account [protected]. I have taken 3 months plan from them between 18/06/2020 to 17/09/2020. So, paid them 2124 rupees for that period. From 18/09/2020 to till date they were harassing me with their calls daily on 2 things. One is about for plan renewal and other one is about returning their modem. When I taken 3 months plan from them they didn't mention me to return their modem if I stop using it. Later, I shifted my house. So, I didn't carry that modem with me. Now, daily they are mentally disturbing me a lot with their calls. Recently, I got call from them saying if I pay 425 rupees they will stop disturbing me further on this as a resolution however, still they are mentally disturbing me though I paid 425 rupees on 26/12/2020. So, raised my concern to Hathway Team many times via email and in calls but, no use. So, please help me on this. Thanks in advance. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Apr 14, 2021 Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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