[Resolved]  Hathway — Delayed response from Hathway Service care executives regarding the Money deduction

Address:

Mumbai City, Maharashtra

While paying the bill for Hathway Broadband internet, first time money got deducted and didnot get any receipt or any confirmation and same was not reflected in the Hathway account. Hence we payed the money again using some other account and this time it is successful. This happened on Jan 02, 2015 and we gave the complaint for refunding on Jan 29th. Till now, the money is not credited to my account and almost 5 times, I have called the Hathway customer care and everytime, I got the response as 'within 3 days money will be credited to my account, but till now moner is not refunded. Please help me in resolving this as I almost lost 100rs for calling the Customer care and around 2600Rs for Internet payment. Hathway Ticket Number raised was:11767585