[Resolved] Hathway — error 651 and crimping problem..

subhash8751

Address:

Surat, Gujarat

was using Hathway broadband at myplace for last 6 months.then I renewed my account for another 6 months. Although I had many problems with error 651. Hathway representative told me they have improved service.so I took it. Now after setting up my connection yesterday..the technician didn't correctly crimped the broadband wire.and its not showing indicated light..its so loose that frequently I loose my connection..my complain number is 10280913.. And account number is 1036962... And error 651 continue to apper .its not resolving..another complaint number is 10274694

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Related Hathway reviews

View all 6928 Hathway Reviews

Comments

subhash8751

No action taken yet..

subhash8751

There is still no technician attended my house.problem still persist..I called to Hathway customer care number [protected] for twenty times they assure me from morning that engineer is on his way.this is really annoying service.no follow up from Hathway.my mobile number [protected]. And account no.1036962. Email id- [protected]@gmail.com. I just used my internet for 2 hours and now since 50 hours its not working. have I paid you for this? Tomorrow is Saturday and plz solve my problem of error 651 and crimping...