Hathway — Fraud-no internet connection after full payment

Address:	Hyderabad, Andhra Pradesh, 500001
Website:	www.hathway.com/About/ContactUS

The company took a full payment on the sopt for internet connection one month ago and there has been no setup till now. The concerned technicians harassed me by not picking up phones, promising times and not coming up for the connection set up. The company did not respond to any complaints filed online through their customer care, they said online refund is not possible u will have to vist the head office, upon visiting the head office they said they can only give refund by online methods or bank transfer. It has been more than a month that i have suffered due to this company. The customer care executives are so careless that they actually said please go ahead and file a complaint in consumer court "we don't care".

Kindly help me to get a payback of the harassment i have been through!!