[Resolved]  Hathway — Frequent Internet down !!!

Address:

Pune, Maharashtra, 411021

Hi, This mail is to notify you that, i am having frequent internet down issue. Frequency of facing internet down issue is almost twice a week and i am facing it since last 3 months. Once internet goes down your engineer take almost 15+ hrs to get it back. This is very frustrating to have internet down for 15+ hours. Because of this I am losing faith on your capability to provide 24x7 internet connection. Also even after paying advance amount for 4 months I am having at least 20 – 25 days down time in 4 month. Request you to look into this issue immediately or else provide refund. My consumer ID is 1159596. Thanks Jitendra