Hathway — Frequent issues of slowness

Address:

Gora Kumbhar Road, 209 B Wing Vitthal Nagar Devipada Borivali East

I am a user of hathway broadband. My customer id is [protected]. For the last 3 months, I have been facing the problem of internet slowness or complete down which is hampering my office work. No action is being taken by the hathway for a permanent solution even after saying that it goes down again with time.